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Journal of Service Research
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Contents: May 1 1999, Volume 1, No. 4   [Index by Author]       Other Issues: Previous issue Next issue  

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To see an article, click its [PDF] link. To add articles to your marked citations, check the boxes to the left of the titles you want, and click the 'Add to Marked Citations' button. To see one abstract at a time, click its [Abstract] link.

Roland Rust

Journal of Service Research 1999 1: 299. [PDF]  

Frances X. Frei and Patrick T. Harker

Journal of Service Research 1999 1: 300-312. [Abstract] [PDF] [References]  

Gila E. Fruchter and Eitan Gerstner

Journal of Service Research 1999 1: 313-323. [Abstract] [PDF] [References]  

Tor Wallin Andreassen

Journal of Service Research 1999 1: 324-332. [Abstract] [PDF] [References]  

Tom J. Brown and Amna Kirmani

Journal of Service Research 1999 1: 333-346. [Abstract] [PDF] [References]  

Bernd Stauss and Christian Friege

Journal of Service Research 1999 1: 347-361. [Abstract] [PDF] [References]  

Steven A. Blackwell, Sheryl L. Szeinbach, James H. Barnes, Dewey W. Garner, and Victoria Bush

Journal of Service Research 1999 1: 362-375. [Abstract] [PDF] [References]  

To see an article, click its [PDF] link. To add articles to your marked citations, check the boxes to the left of the titles you want, and click the 'Add to Marked Citations' button. To see one abstract at a time, click its [Abstract] link.