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Journal of Service Research
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Contents: November 1 2002, Volume 5, No. 2   [Index by Author]       Other Issues: Previous issue Next issue  

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To see an article, click its [PDF] link. To add articles to your marked citations, check the boxes to the left of the titles you want, and click the 'Add to Marked Citations' button. To see one abstract at a time, click its [Abstract] link.

Shane Evangelist, Badger Godwin, Joey Johnson, Vincent Conzola, Robert Kizer, Stephanie Young-Helou, and Richard Metters

Journal of Service Research 2002 5: 91-100. [Abstract] [PDF] [References]  

Nikos Tsikriktsis

Journal of Service Research 2002 5: 101-112. [Abstract] [PDF] [References]  

Jyh-Shen Chiou, Cornelia Droge, and Sangphet Hanvanich

Journal of Service Research 2002 5: 113-124. [Abstract] [PDF] [References]  

Anat Rafaeli, Greg Barron, and Keren Haber

Journal of Service Research 2002 5: 125-139. [Abstract] [PDF] [References]  

Hani I. Mesak and Ali F. Darrat

Journal of Service Research 2002 5: 140-153. [Abstract] [PDF] [References]  

Carl R. Schultz

Journal of Service Research 2002 5: 154-163. [Abstract] [PDF] [References]  

To see an article, click its [PDF] link. To add articles to your marked citations, check the boxes to the left of the titles you want, and click the 'Add to Marked Citations' button. To see one abstract at a time, click its [Abstract] link.