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Contents: February 1 2003, Volume 5, No. 3   [Index by Author]       Other Issues: Previous issue Next issue  

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To see an article, click its [PDF] link. To add articles to your marked citations, check the boxes to the left of the titles you want, and click the 'Add to Marked Citations' button. To see one abstract at a time, click its [Abstract] link.

Madeleine E. Pullman and Gary Thompson

Journal of Service Research 2003 5: 169-183. [Abstract] [PDF] [References]  

Line Lervik Olsen and Michael D. Johnson

Journal of Service Research 2003 5: 184-195. [Abstract] [PDF] [References]  

John E. Hogan, Katherine N. Lemon, and Barak Libai

Journal of Service Research 2003 5: 196-208. [Abstract] [PDF] [References]  

James M. Curran, Matthew L. Meuter, and Carol F. Surprenant

Journal of Service Research 2003 5: 209-224. [Abstract] [PDF] [References]  

Moshe Davidow

Journal of Service Research 2003 5: 225-250. [Abstract] [PDF] [References]  

Janet R. Mccoll-Kennedy and Beverley A. Sparks

Journal of Service Research 2003 5: 251-266. [Abstract] [PDF] [References]  

To see an article, click its [PDF] link. To add articles to your marked citations, check the boxes to the left of the titles you want, and click the 'Add to Marked Citations' button. To see one abstract at a time, click its [Abstract] link.