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Journal of Service Research
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Contents: February 1 2005, Volume 7, No. 3   [Index by Author]       Other Issues: Previous issue Next issue  

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To see an article, click its [PDF] link. To add articles to your marked citations, check the boxes to the left of the titles you want, and click the 'Add to Marked Citations' button. To see one abstract at a time, click its [Abstract] link.


Journal of Service Research 2005 7: 211. [PDF]  


Journal of Service Research 2005 7: 212. [PDF]  

A. Parasuraman, Valarie A. Zeithaml, and Arvind Malhotra

Journal of Service Research 2005 7: 213-233. [Abstract] [PDF] [References]  

Eyal Biyalogorsky, Eitan Gerstner, Dan Weiss, and Jinhong Xie

Journal of Service Research 2005 7: 234-244. [Abstract] [PDF] [References]  

Tiffany Perkins-Munn, Lerzan Aksoy, Timothy L. Keiningham, and Demitry Estrin

Journal of Service Research 2005 7: 245-256. [Abstract] [PDF] [References]  

Herbjørn Nysveen, Per E. Pedersen, Helge Thorbjørnsen, and Pierre Berthon

Journal of Service Research 2005 7: 257-276. [Abstract] [PDF] [References]  

Jacob V. Simons Jr. and Mark E. Kraus

Journal of Service Research 2005 7: 277-289. [Abstract] [PDF] [References]  

Ian N. Lings and Gordon E. Greenley

Journal of Service Research 2005 7: 290-305. [Abstract] [PDF] [References]  

To see an article, click its [PDF] link. To add articles to your marked citations, check the boxes to the left of the titles you want, and click the 'Add to Marked Citations' button. To see one abstract at a time, click its [Abstract] link.