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Contents: November 1 2005, Volume 8, No. 2   [Index by Author]       Other Issues: Previous issue Next issue  

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To see an article, click its [PDF] link. To add articles to your marked citations, check the boxes to the left of the titles you want, and click the 'Add to Marked Citations' button. To see one abstract at a time, click its [Abstract] link.

Adam Finn

Journal of Service Research 2005 8: 103-116. [Abstract] [PDF] [References]  

Alexandra Luong

Journal of Service Research 2005 8: 117-130. [Abstract] [PDF] [References]  

Kevin P. Gwinner, Mary Jo Bitner, Stephen W. Brown, and Ajith Kumar

Journal of Service Research 2005 8: 131-148. [Abstract] [PDF] [References]  

Bo Edvardsson, Bo Enquist, and Robert Johnston

Journal of Service Research 2005 8: 149-161. [Abstract] [PDF] [References]  

Young "Sally" K. Kim and Amy K. Smith

Journal of Service Research 2005 8: 162-180. [Abstract] [PDF] [References]  

Maureen Morrin and Jean-Charles Chebat

Journal of Service Research 2005 8: 181-191. [Abstract] [PDF] [References]  

Clay M. Voorhees and Michael K. Brady

Journal of Service Research 2005 8: 192-204. [Abstract] [PDF] [References]  

To see an article, click its [PDF] link. To add articles to your marked citations, check the boxes to the left of the titles you want, and click the 'Add to Marked Citations' button. To see one abstract at a time, click its [Abstract] link.