A. Parasuraman

JSR’s Role as a Flagship Service Journal Continues
Journal of Service Research 2006 8: 291-292. [PDF] [References]  

JSR Best Article Awards
Journal of Service Research 2006 8: 293. [PDF]  

JSR Best Reviewer Award
Journal of Service Research 2006 8: 294. [PDF]  

Ad Hoc Reviewers
Journal of Service Research 2006 8: 295-296. [PDF]  

Lerzan Aksoy, Paul N. Bloom, Nicholas H. Lurie, and Bruce Cooil

Should Recommendation Agents Think Like People?
Journal of Service Research 2006 8: 297-315. [Abstract] [PDF] [References]  

Stefan Roth, Herbert Woratschek, and Sven Pastowski

Negotiating Prices for Customized Services
Journal of Service Research 2006 8: 316-329. [Abstract] [PDF] [References]  

Heiner Evanschitzky and Maren Wunderlich

An Examination of Moderator Effects in the Four-Stage Loyalty Model
Journal of Service Research 2006 8: 330-345. [Abstract] [PDF] [References]  

Elisabeth Deutskens, Ko de Ruyter, and Martin Wetzels

An Assessment of Equivalence Between Online and Mail Surveys in Service Research
Journal of Service Research 2006 8: 346-355. [Abstract] [PDF] [References]  

Rui Sousa and Christopher A. Voss

Service Quality in Multichannel Services Employing Virtual Channels
Journal of Service Research 2006 8: 356-371. [Abstract] [PDF] [References]  

Anita D. Bhappu and Ulrike Schultze

The Role of Relational and Operational Performance in Business-to-Business Customers’ Adoption of Self-Service Technology
Journal of Service Research 2006 8: 372-385. [Abstract] [PDF] [References]  

Index to Journal of Service Research
Journal of Service Research 2006 8: 386-387. [PDF]  

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